A ride, and a website, that work for everyone.

Rocky Drive aims to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA across this website and the Rocky Drive app, in Canada and in Germany. Accessibility is part of how we design, build and test: every release is checked with a keyboard alone, with a screen reader and with the operating system's reduced-motion and high-contrast settings turned on.

• Full keyboard navigation with a skip-to-content link and a logical tab order on every page.
• A visible focus indicator on every link, button and form control.
• Respect for your reduced-motion setting — animations collapse to a simple fade or nothing at all.
• Text and interface contrast at or above the AA ratio on our dark surfaces, and status never conveyed by colour alone.
• A label for every form field, hints and errors linked to the field and announced when they appear.
• Semantic headings, landmarks and live regions so screen readers can move through a page and hear status changes such as a price update or a sent form.
• Text that can be resized to 200% and layouts that reflow on narrow screens without horizontal scrolling.

• Our city skylines, route drawings and other procedural artwork are decorative. They are hidden from assistive technology and carry no alternative text; every fact they illustrate is repeated in the text next to them.
• The live route board in the booking flow is a visual illustration. Pickup, destination, price and ETA are always available as text.
• Payment forms are provided by our payment processors and may not fully match this statement. Tell us if one blocks you and we will offer another way to pay.

In the app and on the web, open Accessibility needs on the booking screen before you confirm. You can:

• Request a wheelchair-accessible vehicle. Availability differs by city and time; we confirm it before you book rather than after.
• Ask for more time at pickup and drop-off, and for the driver to assist with the door, luggage or a mobility aid.
• Note that you travel with a service animal — always welcome, never a surcharge.
• Choose to be contacted by text rather than by call, or the other way round.

These preferences are saved to your account so you set them once, and they are shown to your driver together with your first name and pickup point.

If any part of this website, the app or a ride was not accessible to you, email support@ridex.example with “Accessibility” in the subject line. We reply within 5 working days, and we treat every report as a defect to fix, not a complaint to file.

In Canada this statement is provided in line with the Accessible Canada Act and provincial accessibility legislation such as Ontario's AODA; if you are not satisfied with our response, you can contact the accessibility authority in your province.

Diese Erklärung zur Barrierefreiheit wird auch für den deutschen Markt bereitgestellt. Rocky Drive orientiert sich an den WCAG 2.2 (Stufe AA) und an den Anforderungen des Barrierefreiheitsstärkungsgesetzes (BFSG). Rückmeldungen zur Barrierefreiheit der Website, der App oder einer Fahrt nehmen wir per E-Mail entgegen; wir antworten innerhalb von fünf Werktagen.

E-Mail: support@ridex.example